Our Delivery Service

Taking Delivery of your Sofa

  • Free UK Delivery

    All items come with free UK mainland (including Norther Ireland) standard delivery. Delivery of all furniture is scheduled to be within your home within approximately 6 - 8 weeks from order. Our lead time given is approximated due to all our furniture being handmade to order.

    Delivery excludes Scottish Isles & Highlands, Southern Ireland, and other remote areas. Please our terms and conditions for further information.

    Standard Delivery: 6 - 8 Weeks

    Express Delivery: 4 Weeks - (additional £275.) Subject to material availability.

    Stock Delivery: 2 Weeks

  • Delivery Process

    Delivery will be carried out by our specialised furniture delivery partners to make sure it arrives safely into your home. The experienced two man delivery team will unload your order and bring it into your room of choice within your home. Our service includes fixing of legs, unpacking and removable of all packaging as standard, unless stated by you otherwise.

    Delivery will include:

    Dedicated furniture delivery team

    Two man service

    One week dispatch notification to our delivery partner

    AM or PM slot given

    One hour pre-call on day of delivery

    Room of choice

    Legs fitted

    Packaging removed and recycled were possible

    Once your order is complete in production you will be emailed to notify you of dispatch to our dedicated delivery partner. Once our delivery partner receives your order, they will be in touch via telephone to arrange a suitable delivery date convent to you. They aim to deliver within 10 working days following dispatch. Deliveries are carried out Monday – Friday only and an AM/PM slot will be given. All payments and balances must be made in full before dispatch can take place. Failure to do so may cause delays in delivery.

    Most of our furniture is delivered with small plastic travel legs so that no damage is caused in transit. These will be removed and then replaced by your chosen legs.

    Upon delivery, a signature will be required to confirm receipt of your order. A copy of the delivery note for your order will be given to you for you to keep. Please keep this for your own records, as this is your proof of purchase and warranty. If there is any issues with your order upon delivery, please let us know as soon as possible.